For New Clients & Returning Clients (Touch-Ups After 6+ Months)

• Your appointment will begin with a brief check-in, including some paperwork and the application of a topical numbing cream (lidocaine). Please bring a valid photo ID — we’ll take a picture of it and attach it to your file.​

• While the numbing sets (about 15-18 minutes), your artist will walk you through the procedure and answer any questions you have. This is the perfect time to share your brow goals — feel free to bring photos of shapes, colors, or styles you love (or want to avoid).​

• Next, we’ll remove the numbing, take your before photos, clean up any stray hairs using a small facial razor, and begin mapping your brows.

• During the mapping process, your artist may use a combination of tools such as string, pencils, a ruler, or caliper to outline the brow shape. This outline shows exactly where your strokes will go, so you’ll have a clear visual before we begin. Mapping can take anywhere from 15 to 45 minutes (or occasionally longer).​

• Once the shape is approved, we’ll discuss pigment options. While we can show swatches on your skin, please note that these aren't a perfect preview — pigments typically fade by 10–30% during healing. Lauren always errs on the side of caution, aiming for a softer healed result that can be deepened at your touch-up. For returning clients, pigment choices will be based on how your brows have healed and whether you’d like to adjust color, depth, or warmth.​

• When you're happy with the plan, we'll begin the tattooing process, applying a second layer of numbing to keep you as comfortable as possible. This part of the appointment typically takes 60 to 120 minutes.​

• After the tattooing is complete, your artist will hand you a mirror so you can see your new brows! If you'd like to add anything to your brows or have questions about healing or your upcoming touch-up, now is the time to ask. After photos will also be taken. (If you prefer not to have your photos shared on social media or our website, no worries — just opt out on your paperwork. We still take before and after photos for our internal records but fully respect your privacy.)​​

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For Returning Clients (6–12 Week Touch-Ups)

• ​​The process for 6-12 week touch ups is very similar to new clients and 6+ month appointments, but is a much shorter appointment. You will still need to fill out the same paperwork, so please make sure to bring your ID with you to this appointment as well.

• We will still use both layers of lidocaine, we will map any areas we need to, make adjustments to shape by adding to in any areas we need to, and we can always go darker or adjust the warmth/ashiness of your pigment tone.